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  • About Broadcast
    • Broadcast theme documentation
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    • What's new in Broadcast
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      • About v6.2 release
      • About v6.1 release
      • About v6.0 release
      • About v5.8 release
      • About v5.7 release
      • About v5.6 release
      • About v5.5 release
      • About v5.4 release
      • About v5.3 release
      • About v5.2 release
      • About v5.1 release
      • About v5.0 release
      • About v4.0 release
  • Sections
    • Broadcast sections
      • Demo store sections
      • Accordion
        • Text column block
        • Image column block
        • Icon column block
        • Custom code block
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        • Question block
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        • Text line block
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        • Single checkbox block
        • Select dropdown block
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      • Custom code
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        • Image block
        • Text block
        • Newsletter block
        • Testimonial block
        • Product block
        • Video block
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        • Featured post block
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        • Highlight block
      • Image banner
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      • Image with text slider
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      • Tab collections
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      • Text columns with images
      • Text promo
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  • Theme settings
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  • Header
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      • Announcement bar settings
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      • Accordion section
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      • Pre-order products using tags
      • Related products
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      • Settings and layout
      • Siblings
      • Size charts
      • Swatches (Updated)
      • Swatch collection styles
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  • Product Theme Blocks
    • Title
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    • Collection pages
      • Collection page settings
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      • Cutline second line
      • Featured image
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    • Page templates
      • Demo store about page
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  • Blogs
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  • Promotions
    • Upselling
      • Upselling with metafields
      • Upselling with tags
  • Siblings
    • Product siblings
      • About product siblings
      • How to setup siblings
      • Siblings metafields
      • Siblings color
      • Siblings collection
      • Siblings product setup
      • Siblings block
      • Customizations
  • FAQ
    • Frequently asked questions
      • How to update Broadcast
      • Default theme content
      • Share preview link
      • Hiding prices
      • How to use sections
      • Section blocks
      • How to remove Powered by Shopify
      • Improving the speed of your site
      • How to prevent your images from getting cropped
      • Check your theme version
      • CSS customizations
  • License
    • Theme license
  • Support
    • Contacting support
    • Hire a Shopify Expert
    • Missing Cart Drawer after Updating
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On this page
  • Understanding Image Aspect Ratio
  • How do I get the aspect ratio that the section requires me to use?
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  1. FAQ
  2. Frequently asked questions

How to prevent your images from getting cropped

PreviousImproving the speed of your siteNextCheck your theme version

Cropped images are a common issue when designing a website. Here is our answer to why your images are cropped and how to prevent cropping.

Understanding Image Aspect Ratio

The ratio between the width and height of your image forms its aspect ratio. Let's take, for example, 16:9. The first number (16) refers to the width, and the second (9) refers to the height. If you upload a 16:9 image to a 1:1 section, your image will be cropped due to the difference between the width and height of the section and your image. Cropping prevents your picture from being stretched and deformed.

However, if you upload an image with the same aspect ratio as the section, your image will not get cropped.

How do I get the aspect ratio that the section requires me to use?

You will need to crop the image placeholder of the section to get the image resolution.

You must turn on your snipping tool for Windows users to crop out the image section.

For Mac users, click Command + Shift + 4 to turn on the screen cropping tool.

Go to the section in which you would want to get the image aspect ratio:

Here is what your cropped image should look like. Be sure to be as precise as possible:

Save the image on your desktop, right-click, and click on properties or file info. From there, you must locate the image's dimensions to use them to calculate the aspect ratio.

Windows:

Mac:

In this situation, we will be working with 467x468 (Windows example). Use this aspect ratio calculator to identify the aspect ratio you must use: https://ww.digitalrebellion.com/webapps/aspectcalc.

After doing this, you now have the aspect ratio of the section, and you know what image resolution you need. Note: Your image resolution can be different and still have the same aspect ratio as shown in the example below:

Always select a low-mid resolution to make your images lighter and improve site speed.

Let's upload a 1000x1000 and 1920x1080 image into the section that we just worked with:

- 1000x1000 Dimensions / 1:1 Aspect Ratio

- 1920x1080 Dimensions / 16:9 Aspect Ratio

Since the 1000x1000 image has the same aspect ratio as the section, it does not get cropped as opposed to the 1920x1080 image.

How both images get displayed in the store: